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Privacy Policy

Neu Concepts, LLC (the “Company,” “we,” or “us”) provides the website located at neuconcepts.net and related domains (the “Website”) and services described therein (the “Services”). We value and respect your privacy. This “Privacy Policy” demonstrates our commitment to your right of privacy and explains how we use, disclose and protect the Personal Information (as defined below) of users (“you,” “User,” or “your”) of the Website and the Services.

By visiting the Website, you expressly consent to the use and disclosure of your Personal Information as described below. If you do not agree with the terms set out in this Privacy Policy, please do not visit the Website, and do not check the box to agree to the Privacy Policy.

What information do we collect?

Personal information is data that can be used to identify or contact a single person (“Personal Information”). We generally collect or receive Personal Information in the following ways:

  • when you voluntarily provide information to us, such as when you input information into our Website, request information about the Services, and/or contact us; and
  • we collect information automatically through use of our Website.

Each of these methods is described in more detail below:

Information You Voluntarily Choose to Provide

The Personal Information we collect from you will vary depending on the services you are using, and parts of the Website you are visiting. The Personal Information you provide to us may include your email address, phone number, and any other information you submit to us.

You agree not to submit information that contain or reference, and understand and agree we have no obligations or liability with respect to: (i) information that can identify an individual in relation to any past, present, or future physical or mental health or condition, provision of health care, or payment for the provision of health care, including, but not limited to, diagnoses, treatment information, medical test results, and prescription information; and/or (ii) an individual’s race, ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, sex life or sexual orientation. Without limiting the generality of the foregoing, you acknowledge in no event will the Company be liable to you or any third party for any direct, indirect, incidental, lost profits, remote, cover, exemplary, consequential, special, or punitive damages, regardless of the foreseeability of such damages resulting from your submission of any such information.

Information Collected Automatically When You Use the Website

Like most websites, we collect basic web traffic information (such as internet protocol addresses) to monitor overall usage of our Website, understand Website traffic patterns, and identify if there are problems on the Website.

How Do We Use Your Personal Information?

We use your Personal Information:

  • to provide the Services or information you request;
  • to deliver the tools you request on the Website;
  • to develop, deliver, and improve our Services, user experience, and other offerings;
  • to communicate with you regarding your use of the Website and/or Services;
  • to measure the effectiveness of our content;
  • to monitor the performance of the Website;
  • to protect our rights and the rights of our Website visitors;
  • to protect the vital interests of the Company, you, or our other Website visitors (for example, in the event of an emergency); and
  • for internal auditing purposes.

We also collect information in an aggregated form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose aggregated or otherwise non-personal information for any purpose.

How Do We Use Cookies?

Cookies are pieces of information that a website transfers to a computer, tablet, or smartphone to analyze website usage and to facilitate transactions and a more personalized website experience. cookies may store user preferences and other information. Most web browsers are set to accept cookies. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of all the functions on the Website.

Use of Google Analytics, Adwords, and Remarketing

The Website may use Google Analytics and similar web analytics services. Google Analytics is used to track unregistered users on the Website, to record multiple visits by unregistered Users to the Website, and to record all the pages that unregistered Users visit at the Website. If and when an unregistered User registers with the Website, all of his or her previous visits and activity on the Website will be associated with his or her registered User profile. Google Analytics tracks registered Users’ visits to the Website whenever they return.

The Website will not (and will not allow any third party to) use Google Analytics to track, collect, or upload any data that personally identifies an individual (such as a name, address, or billing information) or other data that can reasonably be linked to such information by Google.

The Website may use all features of Google Analytics for display advertisers including obtaining specific visitor cookie data, such as the source, medium, and keyword used to visit the Website. Google Analytics does not store any visitor-specific data, and the Website will not use specific data regarding Users in any way related to Google Analytics, Google Adwords, and Remarketing.

The Websites will not facilitate the merging of personally identifiable information with non-personally identifiable information that is collected through any Google advertising product or feature unless you specifically and affirmatively provide us with your consent to that merger of personally identifiable and non-personally identifiable information.

You can obtain additional information on Google Analytics’ collection and processing of data, including how to opt out here.

Below are the methods offered by the primary browsers which allow the users to express their options regarding the use of cookies:

When May a Third Party Receive Access to Your Personal Information?

The Company will not disclose your Personal Information to any third parties except:

  • to our professional advisers, accountants, insurers, lawyers, and auditors on a confidential basis;
  • if the Company or its assets are or may be acquired by a third party, the information may be provided to that third party and its advisors;
  • in exceptional circumstances, the Company may be required or permitted by law to disclose Personal Information, for example, where such disclosure is necessary to meet any applicable law, regulation, legal process, or other legal obligation; detect, investigate and help prevent security, fraud or technical issues; and/or protect the rights, property or safety of the Company, our employees or other users of the Website.; or
  • otherwise with your consent.

The Company does not sell your Personal Information.

The Company may disclose your Personal Information to the Company’s, affiliated legal entities, subsidiaries, and any other businesses with whom we are under common corporate control (collectively the “Affiliates”). All of our Affiliates that receive your information from us will comply with the terms of this Privacy Policy with respect to their use and disclosure of such information.

How Does the Company Keep Your Information Secure?

The Company is committed to keeping your information secure. We endeavor to take all reasonable steps to keep secure any information that we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. Other than the sharing of information outlined in this Privacy Policy, personally identifiable information is not accessible by the public, and we require our employees and data processors to respect the confidentiality of any Personal Information. Any personally identifiable information on user profiles is private.

Children’s Privacy

We do not direct our Website or Services to children (usually considered to be under the age of 13, depending on the country where you reside). We also do not intentionally collect Personal Information from children through our Website or Services. If you are the parent or guardian of a child and you believe that we have inadvertently received Personal Information about that child, please contact us as described in the Contact Us section of this Privacy Policy and we will take reasonable steps to remove the information from our records.

Gaining Access to, Updating, Deleting Your Information, or Withdrawing Consent

If at any time you want to request, update, correct, or remove Personal Information, you are welcome to submit a request to contact@neuconcepts.net. We may ask you to verify your identity before we can act on your request. If you are aware of changes or inaccuracies in your Personal Information, you should inform us of such changes so that our records may be updated or corrected.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Where consent is required for our use of your Personal Information as described herein, you have the right to withdraw or decline your consent and cease your use of the Website. If you decide to withdraw your consent, such withdrawal will not affect the lawfulness of processing based on consent before such withdrawal.

California Privacy Rights

California Civil Code Sec. 1798.100, et seq. (also known as the California Consumer Privacy Act of 2018) (“CCPA”) provides certain rights to California residents regarding their Personal Information. A California resident has the right to request that we disclose certain information, including: (1) the categories of Personal Information we have collected about that California resident, (2) the categories of sources from which the Personal Information is collected, (3) the business or commercial purpose for collecting or selling the Personal Information, (4) the categories of third parties with whom the Company shares Personal Information, and (5) the specific pieces of Personal Information we have collected about the resident. A California resident has the right to request that we delete his/her Personal Information. Finally, a California resident has the right not to be discriminated against for exercising his/her privacy rights under the CCPA. You can request such Personal Information and change your Personal Information by emailing us at contact@neuconcepts.net.

Pursuant to California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may reach the Compliant Assistance Unit of the Division of Consumer Services for the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Links to Other Websites

The Website contains links to other websites. These third-party websites have separate and independent privacy policies. The privacy policies and applicable terms of use of the third-party websites will govern your interaction with such third-party websites. We encourage you to review the privacy policy of linked sites, as the Company is not responsible or liable for the practices, content, and/or privacy policies of those third-party websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these third-party websites.

Data Retention

We will retain your Personal Information only for as long as reasonably necessary for the purposes set out above, considering criteria such as applicable rules on statute of limitations, legal requirements, and the duration of your use of the Website and receipt of our services.

Future Revisions

The Company’s Website and activities may continue to grow and change. Because of this, from time to time, our Privacy Policy will be reviewed and revised. You should check this page occasionally to ensure you are familiar with those changes. Whenever we change our Privacy Policy we will post an updated version on our Website, including the last date of revision.

This Privacy Policy was last revised on July 1, 2022.

Contact Us

If you have any questions about how we handle your Personal Information and protect your privacy, please feel free to contact us at contact@neuconcepts.net or call us at 919-237-9960. You may also mail requests to:

Neu Concepts, LLC
1731 Camden Avenue
Durham, NC 27704
USA